by Maria Castañón Moats, Paul DeNicola, and Leah Malone
June 2021
What behavioral psychology can tell you about the human dynamics of your board
Improving board dynamics is an ongoing challenge facing modern companies. The article from PWC lays out how boards can spot the issues that may be holding them back in four key areas: authority bias, groupthink, status quo bias, and confirmation bias. Each has clear warning signs. And for each, equally clear techniques are available to combat the harmful effects.
Board dynamics won’t change unless directors are willing to take a hard look at the biases and practices on their own boards. Use these insights into behavioral psychology to see your board interactions through a new lens. And once you’ve identified some current or potential problems, apply the tools here to help bring about change.